Terms of service

These terms and conditions of sale apply to consumers and to traders (hereinafter collectively referred to as “customer”) that purchases products from Altered Stockholm AB, corporate identity number 556976-2619, Nybrogatan 8, 114 34 Stockholm (the “Seller”). Sales to traders are only made after separate agreement.

The Consumer Sales Act and the Law on Distance Contracts (sw: lagen om distansavtal och avtal utanför affärslokaler) (the “Distance Contracts Act”) and other consumer protection laws apply to sales to consumers. Sales are not made to minors or customers less than 18 years.

Except as provided in these terms and conditions the Sale of Goods Act is applicable for sales to traders.

In case of dispute with Altered you have the right to bring proceedings outside court by the National Board for Consumer Disputes, ARN. ARN examines disputes between consumers and businesses. It is impartial and does not give advice to either party. ARN does not normally try disputes regarding amounts of less than SEK 1,000. Note that you must submit your application to ARN within six months from the date when Altered said no to your requirements. For more information see www.arn.se.

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities. Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws.